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Privacy Policy

Last updated: July 4, 2026

This Privacy Policy explains how Val's Creations (“Val's Creations,” “ValenVRC,” “we,” “our,” or “us”) collects, uses, stores, and protects information in connection with our websites, documentation, dashboards, Discord bots, Unity assets, repositories, license management tools, licensing backend, support systems, and related services.

By using our services, purchasing our assets, activating a license, using our Discord bot, accessing our dashboard, or interacting with our support channels, you acknowledge that your information will be processed as described in this Privacy Policy.

For privacy, data, or support requests, contact us at:

support@valenvrc.com


1. Who We Are

Val's Creations is operated from Argentina. We create and distribute Unity and VRChat-related assets, tools, scripts, licensing systems, dashboards, and related services under the ValenVRC name.


2. Scope of This Policy

This Privacy Policy applies to all Val's Creations and ValenVRC services, including but not limited to:

  • ValenVRC websites and documentation.
  • Admin and user-facing dashboards, when available.
  • Discord bots and Discord-related access systems.
  • Unity assets, tools, and editor applications.
  • License activation and validation systems.
  • Backend APIs and licensing infrastructure.
  • Product repositories and asset delivery systems.
  • Support channels and support-related communications.

This Privacy Policy does not apply to third-party websites, platforms, storefronts, payment processors, or services that we do not control.


3. Age Requirement

Our assets and services are intended only for users who are 18 years of age or older.

Purchases must not be made by or for minors. By purchasing, activating, or using our assets or services, you represent that you are at least 18 years old and are using the asset for your own personal or authorized use.

Some assets may contain mature or NSFW content. If an asset contains NSFW or mature content, this will be disclosed on the relevant storefront page for that product.


4. Information We Collect and Store

We collect and store only the information needed to operate our licensing, validation, access control, anti-abuse, and support systems.

4.1 License Activation Records

When a license is activated through our Unity License Manager app or related licensing tools, we may store the following information:

  • Product ID.
  • SHA-256 hash of the license key.
  • License type.
  • Store or source of the license.
  • VRChat user ID provided by the user.
  • Unity account identifier provided by the user.
  • VRChat world ID, when applicable.
  • Activation status.
  • Activation creation date and time.

We do not store the raw license key in these activation records. License keys are stored as SHA-256 hashes where applicable.

These records are used to activate licenses, verify legitimate access, prevent unauthorized license reuse, and enforce license restrictions.

4.2 Discord License Validation Records

When a license is activated or validated through a Discord bot, dashboard, or Discord-related licensing flow, we may store the following information:

  • Discord user ID.
  • Product ID.
  • SHA-256 hash of the license key.
  • Store or source of the license.
  • Validation status.
  • Validation creation date and time.

These records are used to grant or revoke access to Discord-based support areas, private channels, product-specific areas, or other license-restricted resources.

4.3 Discord OAuth and Discord API Data

When Discord OAuth is used to log in to a dashboard or related service, we may access limited Discord account information provided by Discord, such as:

  • Discord account ID.
  • Discord username.
  • Discord display name.
  • Other public Discord account information made available through the Discord API.

We may use this information to identify the account, manage dashboard access, verify permissions, and grant access to private support channels or license-restricted areas.

We do not use Discord OAuth data for advertising, profiling, or selling user data.

4.4 Purchase and Storefront Information

Purchases are made through third-party storefronts such as Gumroad and Jinxxy. Those platforms process purchases under their own terms and privacy policies.

We use the information those storefronts provide to us only as needed to verify purchases, validate licenses, provide access to assets, process support requests, and prevent license abuse.

We do not send end-user personal information to Gumroad or Jinxxy for our own independent purposes. However, those platforms may collect and process information directly from users when users purchase through them.

4.5 Support Information

If you contact us for support, privacy requests, license help, bug reports, or other assistance, we may process the information you provide, such as:

  • Your email address.
  • Discord ID or username, if provided.
  • VRChat ID, if provided.
  • License key or license-related information.
  • Product name or product ID.
  • Details of the issue or support request.
  • Any files, screenshots, logs, or messages you choose to provide.

We use this information only to respond to the request, verify license ownership, investigate issues, and provide support.

4.6 Technical and Server Information

Our services may generate technical information through normal operation, including backend logs, server logs, security logs, request timestamps, error logs, and related operational records.

Depending on the service or provider, this information may include technical data such as IP addresses, request metadata, browser or application information, endpoint activity, or error details.

Server and infrastructure logs are retained according to our provider defaults or operational needs, unless longer retention is required for security, abuse prevention, debugging, legal compliance, or service integrity.


5. Information We Do Not Collect

We do not intentionally collect or store:

  • Payment card numbers.
  • Full payment credentials.
  • Bank account information.
  • Government identification documents.
  • Sensitive personal information unrelated to licensing or support.
  • Advertising profiles.
  • Tracking data for targeted advertising.

Payments are handled by third-party storefronts and payment processors, such as Gumroad and Jinxxy. We do not control their independent data collection practices.


6. How We Use Information

We use collected information for the following purposes:

  • Activating and validating licenses.
  • Preventing license sharing, unauthorized reuse, piracy, fraud, or abuse.
  • Granting access to private support channels or product-specific areas.
  • Managing Discord bot and dashboard access.
  • Providing support and responding to user requests.
  • Maintaining service security and reliability.
  • Debugging errors and improving technical functionality.
  • Enforcing product licenses, terms, and usage restrictions.
  • Maintaining accurate records of active and inactive licenses.
  • Complying with legal obligations, when applicable.

We do not sell personal data.

We do not use personal data for third-party advertising.


Where applicable privacy laws require a legal basis for processing, we process information based on one or more of the following grounds:

  • Performance of a contract: to provide purchased assets, license activation, license validation, support, and access to restricted resources.
  • Legitimate interests: to prevent license abuse, protect our products, secure our systems, maintain accurate license records, and operate our services.
  • User request or consent: when you voluntarily provide information for support, account linking, Discord access, or similar actions.
  • Legal obligations: when we are required to retain, disclose, or process information to comply with applicable law or valid legal requests.

8. License Records and Retention

License activation and validation records are retained for as long as our licensing system remains active and we continue operating the relevant products or services.

This retention is necessary to prevent license reuse, unauthorized sharing, abuse, fraud, and repeated activation of the same license by unrelated users.

Because license records are used to enforce product access and prevent abuse, deleting or unlinking license-related records may cause the license to stop working.


9. Data Deletion Requests

Users may request deletion or unlinking of their license-related data by contacting:

support@valenvrc.com

To process a deletion request, we may require enough information to verify ownership and locate the correct record.

For VRChat/Unity license activations, you may need to provide:

  • License key.
  • VRChat ID.

For Discord license validations, you may need to provide:

  • License key.
  • Discord ID.

If a deletion request is approved and processed, we may remove or unlink the VRChat ID, Discord ID, Unity account identifier, or other account-specific data from the relevant license record.

However, deletion or unlinking may make the license unusable because the connection between the license and the authorized account will be removed. In some cases, we may also retain minimal records necessary to prevent fraud, abuse, license reuse, chargeback abuse, or unauthorized reactivation.

Deletion requests will be processed within a reasonable time.


10. Cookies and Tracking

Our dashboard and websites may use only the minimum cookies or similar technologies required for core functionality, such as authentication, session management, security, and basic service operation.

We do not use cookies for advertising, targeted tracking, or selling user data.

At this time, the dashboard is primarily intended for administrator use. If user-facing dashboard functionality becomes available, this Privacy Policy may be updated to reflect any additional data processing.


11. Third-Party Services

We use third-party services to operate, host, sell, distribute, validate, and support our products.

These may include:

  • DigitalOcean for hosting, server infrastructure, database hosting, and backups.
  • Gumroad for product purchases and storefront-related services.
  • Jinxxy for product purchases and storefront-related services.
  • Discord for OAuth login, Discord bot functionality, account identification, role/channel access, and support-related access control.
  • VRChat identifiers provided by users for license activation and anti-reuse enforcement.
  • Unity account identifiers provided by users for license activation and anti-reuse enforcement.

These third-party services may process information according to their own privacy policies, terms, and technical systems.

We do not sell user data to these providers. We use them only as necessary to operate our services, process purchases, verify licenses, provide support, and maintain infrastructure.


12. Hosting and International Processing

Our database and backend infrastructure are hosted using DigitalOcean. Our current DigitalOcean region is NYC1.

Because we operate from Argentina and use international service providers, information may be processed or stored outside your country, including in the United States or other countries where our providers operate.

By using our services, you acknowledge that your information may be processed in jurisdictions that may have different data protection rules than your country of residence.


13. Backups

Our DigitalOcean infrastructure uses automatic backups.

Backup copies may contain license records, validation records, or other operational data. Backup data is retained according to provider settings, operational requirements, and technical limitations.

If a deletion or unlinking request is processed, the active database record will be updated or removed as appropriate. However, deleted information may remain temporarily in backups until those backups expire or are overwritten through the normal backup cycle.


14. Security

We take reasonable technical and organizational measures to protect information processed through our services.

These measures may include:

  • HTTPS/TLS for secure communication.
  • Hashing of license keys where applicable.
  • Restricted access to administrative systems.
  • Environment-based secret management.
  • Access controls for backend systems.
  • Infrastructure backups.
  • Operational security practices intended to prevent unauthorized access, misuse, or data loss.

No system can be guaranteed to be completely secure. However, we take security seriously and use reasonable safeguards appropriate to the nature of the information we process.


15. User Rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

  • Request access to information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion or unlinking of certain information.
  • Object to or restrict certain processing.
  • Request information about how your data is used.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact:

support@valenvrc.com

We may ask for information needed to verify your identity, license ownership, or account connection before fulfilling a request.

Some requests may be limited where information must be retained to prevent fraud, enforce licenses, resolve disputes, comply with legal obligations, or maintain service security.


16. Storefront Emails and Communications

We may communicate with users through storefront platforms such as Gumroad or Jinxxy, depending on the tools provided by those platforms.

If you receive product updates, purchase-related emails, or subscription-related emails through a storefront, those communications are managed according to that storefront’s own policies, settings, and unsubscribe process.

We do not send unsolicited Discord direct messages for marketing purposes.


17. Data Sharing

We do not sell personal data.

We may share or make information available only when necessary for the following purposes:

  • Operating our infrastructure.
  • Hosting our database and backend.
  • Processing purchases through storefronts.
  • Validating licenses.
  • Providing Discord-based access or support.
  • Responding to support requests.
  • Preventing fraud, abuse, piracy, or unauthorized license reuse.
  • Complying with legal obligations or valid legal requests.
  • Protecting the rights, security, and integrity of Val's Creations, ValenVRC, our users, and our services.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, infrastructure, legal requirements, storefront integrations, or data practices.

When changes are made, we will update the “Last updated” date at the top of this page.

Continued use of our services after an updated Privacy Policy becomes available means you acknowledge the updated terms.


19. Contact

For privacy requests, deletion requests, license-related data questions, or general support, contact:

support@valenvrc.com

Please include enough information for us to identify the relevant license, account, or request, such as your license key, VRChat ID, Discord ID, product name, or storefront information where applicable.